How many new patient enquiries is your practice losing?

Answer 10 quick questions and get your Lead Leak Score and your three biggest fixes. Then, if you like, tap three more answers for an estimate of the revenue you may be leaving on the table.

Your score out of 20, with a plain-English tier

The three places enquiries are most likely slipping away

An optional estimate of your monthly and yearly revenue gap, from three quick taps

Business figures only. No patient information is needed.

Get your Lead Leak Score

Takes about 5 minutes. Your results are shown straight away and emailed to you.

See where enquiries are slipping away

Most practices lose enquiries in small, fixable ways: a missed call at lunch, a form that sits until Monday, a quote that nobody follows up. Your scorecard shows which of these apply to you, and roughly what they could be costing.

If you want an estimate, you tap three answers: roughly how many enquiries you get, how many book, and what kind of work new patients come in for. No exact figures needed. The maths is shown on the page, so you can check it.

Example result

Major leaks

out of 20

Your three biggest leaks

1. Calls missed after hours get no reply

2. Enquiries are followed up once, if at all

3. No monthly view of cost per new patient

Estimated revenue gap

$5,050 a month

About $60,600 a year

Example only, using sample inputs. Your estimate uses your own answers and stated assumptions. It is not a guarantee or a prediction of results.

Ten questions across five areas

Speed to respondHow fast a new enquiry gets an answer, in hours and after hours.

Follow-upWhat happens to people who enquire but do not book straight away.

Booking and remindersHow easy it is to book, and whether reminders go out automatically.

No-shows and reviewsWhether missed appointments are rebooked and happy patients are asked for a review.

Tracking and reportingWhether you know where new patients come from and what each one costs.

How it works

1Answer 10 quick questionsTick the option that best describes how your practice works today.

2See your score and your fixesGet your result on screen straight away and by email, with a short plan for your three biggest leaks.

3Add an estimate, if you likeTap three answers about your enquiries and the kind of work you do, and we work out what the leaks could cost. No exact figures needed.

Built from real clinic work

Hopkins Digital is a Sydney marketing consultancy that has worked with health and wellness clinics on ads, CRM and follow-up automation since 2018. This scorecard comes from the problems that show up again and again in that work.

In one clinic over three months, enquiries rose from 100 to 300 and paid treatments rose from 35 to 225.One client result, not a guarantee. Results vary by practice and depend on factors such as ad spend, location and services offered.

Questions

Is it really free?Yes. You get your score and your three fixes at no cost.

Do I need to share patient information?No. The scorecard asks how your practice handles enquiries, plus rough business answers if you want an estimate.

What happens after I finish?You see your result straight away and receive it by email. We may follow up with useful tips and ways we can help. You can unsubscribe at any time.

Find your leaks in 5 minutes

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